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Miro

Structuring and running collaborative sessions on a shared visual canvas

Miro is an online collaborative whiteboard platform used by product, design, and delivery teams for visual collaboration. It provides an infinite canvas on which teams can place sticky notes, diagrams, images, and structured templates — collaborating in real time or asynchronously across locations. Teams use Miro for discovery workshops, retrospectives, user journey mapping, process design, and early-stage product ideation where structured documents would constrain the thinking. It is the dominant tool in its category and is used across Product and Project Management, Design and User Experience, and Engineering Operations roles on OccuVista. Miro is particularly prevalent in organisations that adopted distributed working and needed a replacement for physical workshop facilitation.

Miro Use Cases

  • Running remote discovery and ideation workshops with sticky notes, voting, timers, and facilitator tools that replicate in-person sessions
  • Mapping user journeys, service blueprints, and end-to-end process flows on a shared canvas during product discovery
  • Facilitating sprint retrospectives using structured templates that capture team feedback, surface patterns, and organise action items
  • Sketching and iterating on product concepts and low-fidelity wireframes collaboratively before committing to high-fidelity design work
  • Visualising system architecture, data flows, or organisational structures in diagrams that the whole cross-functional team can edit

Miro Learning Resources

The official Miro Help Center at help.miro.com covers all board features and templates. Miro is primarily learned through direct use in collaborative sessions; Miro Academy at academy.miro.com offers free short courses for teams getting started.

Roles That Use Miro

Categories That Use Miro